Refund policy
Return & Refund Policy
At NestFresh, your satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
Returns
You may return your item within 30 days of receiving your order.
To qualify for a return:
- The item must be unused and in its original packaging.
- The item must be in the same condition that you received it.
- Proof of purchase is required.
Non-Returnable Items
We cannot accept returns for:
- Used products
- Items damaged due to misuse
- Gift cards
- Clearance or final sale items
Refunds
Once we receive and inspect your return, we'll notify you of the approval status.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Shipping costs are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery with photos of the issue.